Support
하루조각 (PIECY)
Contact Us
If you experience any issues or have questions while using PIECY, please contact us at the email below. • Email: hello@oube.studio We will respond as quickly as possible.
FAQ
Q. How do I make a photo sticker? A. Tap a day in your diary, tap Photo at the bottom, and pick a photo. PIECY cuts out the people, animals, and objects in the photo and shows them as sticker candidates. Tap a candidate to stick it on, and tap it again to take it off. The last candidate is the whole photo, not cut out. Q. A sticker wasn't cut out well. A. While the candidates are showing, tap Refine and use the Erase and Restore brushes to fix the last candidate you tapped. On iOS 27 and iPadOS 27 or later, the auto brush finds the edges even when you paint roughly. Once you close the candidates, you can't refine them again. Q. How do I write by hand? A. Tap a day, turn on Handwriting at the top, and write with your finger. On iPad, you can write with Apple Pencil anytime without turning it on. Q. How do I remove something I added? A. Drag it, and a trash can appears at the bottom. Drop it on the trash can to delete it. Tap Undo right after deleting to bring it back. Q. How do I change the layer order? A. Touch and hold an item without moving it to open Layer Order. Drag items in the list to reorder them. Locked items can't be moved, resized, or rotated. Q. Can I post my diary to Instagram Stories? A. Tap the share button to turn a day or a page into a story-sized image and open the share sheet, then choose Instagram Stories or Save Image. When a day is open, you share that day. In the diary, you share the page you're viewing. Q. My diary doesn't appear on my other device. A. Make sure both devices are signed in to iCloud with the same Apple Account. Syncing can take a little while, and you can check the iCloud sync status in the app's settings. Q. The app's settings say "Can't upload to iCloud". A. Check whether your iCloud storage is full. Your diary is still saved on your device while it can't upload, and it uploads automatically when it can. Q. Which devices are supported? A. PIECY runs on iPhone with iOS 26 or later and iPad with iPadOS 26 or later. Q. Are my photos sent anywhere? A. No. Making stickers happens entirely on your device, and your diary is stored only on your device and in your iCloud account.