Support
Tulle
Contact Us
If you experience any issues or have questions while using Tulle, please contact us at the email below. • Email: hello@oube.studio We will respond as quickly as possible.
FAQ
Q. The camera preview doesn't appear. A. Please allow camera access in Settings → Apps → Tulle. While another app is using the camera, the preview pauses and starts again automatically when you close that app. Q. My photos aren't being saved. A. In Settings → Apps → Tulle → Photos, choose "Add Photos Only". Tulle only uses permission to add photos. Q. How do I switch films? A. Swipe left or right on the preview, or tap a film name above the preview. Q. How are the four films different? A. Satin gives a warm, subtle look under hall lights, Chiffon a light and sheer look by a bright window, and Crepe a calm, matte look outdoors. Lace is a black and white film for receptions with mixed lighting. Q. Can I also save the original without the film? A. Tap the settings button on the camera screen and turn on Save Original. Tulle then saves the photo with the film and the original as two separate photos. Q. Where do I turn on the grid or the level? A. Tap the settings button on the camera screen to turn Rule of Thirds Grid and Level on or off. Level is on by default, and the grid is off. Q. Which devices are supported? A. Tulle runs on iPhone with iOS 26 or later. iPad is not supported. Q. Are my photos sent anywhere? A. No. Capturing and film processing happen entirely on your device, and your photos are saved only to the Photos app.